Privacy Policy

Last updated: May 17, 2026

FixIt Appliance Repair ("FixIt," "we," "us," or "our") operates the website fixit-appliance.com. This Privacy Policy explains what personal information we collect when you use our website or contact us, how we use it, and your rights regarding that information.

1. Information We Collect

When you submit a service request or contact form on our website, we collect:

• Your name
• Your phone number
• Your email address
• A description of the appliance issue you describe

We do not collect payment information through the website. Payments are handled in person after service is completed.

2. How We Use Your Information

We use the information you provide solely to:

• Contact you to schedule or confirm a repair appointment
• Respond to your service inquiry
• Send appointment reminders if you opt in

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How Your Data Is Transmitted

When you submit a contact form, your information is transmitted to our internal notification systems (including a private Telegram channel and our CRM) for the exclusive purpose of processing your service request. These systems are operated by FixIt Appliance Repair and are not shared with external advertisers.

4. Data Retention

We retain your contact information for as long as necessary to provide you with service and maintain business records, typically no more than 2 years. You may request deletion of your information at any time (see Section 6).

5. Cookies and Analytics

This website does not use tracking cookies or advertising pixels. We do not use Google Analytics or any third-party analytics service that tracks individual visitors.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Opt out of any future communications

To exercise any of these rights, contact us at the information below.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.